CrownPlay
Our Verdict
CrownPlay offers a great mix of slots, live casino games, and sports betting, all with smooth mobile usability. While the high deposit minimum and limited slot filters are drawbacks, it’s still a strong choice for Canadian players seeking entertainment.
What we Like
- Wide variety of slots and live casino games.
- Sportsbook includes popular leagues and unique features.
- Excellent mobile compatibility ensures seamless gaming experience.
What we don't like
- Filtering options for slots are quite limited.
- High minimum deposit of C$30 may deter players.
- Curacao license less respected than other top authorities.
Crownplay Casino is an online casino that made a name for itself in the Australian market and is now available to Canadians as well. Crownplay offers the complete casino package: live casino, slots, and sports betting. In this Crownplay casino review, I will cover the pros and cons of Crownplay.
Casino Overview
Crownplay is an online casino founded in 2023, making it a new entrant to the market. Crownplay is operated by Rabidi N.V. and functions under a Curacao license. It offers several banking options to Canadian players, including Interac, credit cards, Jeton, cryptocurrency, and more.
Slots are provided by major game studios like Hacksaw Gaming, Relax Gaming, and Pragmatic Play. The same high standards apply to its live casino, which features dealer games from Evolution Gaming and Pragmatic Play Live. Its sportsbook focuses on soccer, the NBA, and the NHL, with live betting options available.
Now, let’s take a deeper dive into the casino, starting with the available bonuses.
CrownPlay Bonuses
There are several bonuses available at Crownplay, divided into two categories: sports bonuses and casino welcome bonuses. This online casino offers bonuses for both new and existing players. So let’s have a look what CrownPlay has to offer.
Sports welcome bonus
If you enjoy sports betting, the sports welcome bonus might be the right choice for you. Crownplay offers a 100% bonus of up to C$150. To release the bonus amount, you must wager your bonus and deposit six times on a single bet with odds of 2.0 (decimal) or +100 (American) or higher.
In my opinion, these bonus requirements are super reasonable. An extra C$150 is also a great way to kickstart your betting journey at Crownplay. So if you are excited to have a gamble on Ice hockey, Basketball, soccer or any other sport? Crownplay is surely worth a shot.
Casino welcome bonus
If you prefer casino games like online slots or live casino, the casino bonus is the best option to claim when signing up. You can claim the casino bonus by making a minimum deposit of C$30 or more.
The total bonus amount you can receive is C$4,500, divided over your first four deposits. In addition, you can earn up to 350 free spins and a bonus crab.
A bonus crab is an arcade claw machine where you have a chance to win various prizes, such as free spins and bonus money.
This all sounds great, but what you should really consider when claiming a welcome bonus are the wagering requirements. In the case of Crownplay, the wagering requirement is 40x. This means you must wager your deposit and bonus money 40 times.
This is quite steep, of course. However, it aligns with the industry average. I would advise giving it careful thought, as wagering your bonus money 40 times can be challenging.
Other promotions
There are other promotions as well. For instance, you can get a weekly cashback of 15% on your losses. Crownplay also offers loot boxes, weekly reload bonuses, and some attractive sports bonuses. For example, there’s a 100% refund on soccer bets that end in a 0-0 draw, as well as several weekly free bets.
Casino Games
Now let’s have a look at the available casino games and game providers.
Slot Games
Ofcourse the slot games are available at CrownPlay. There are almost 80 different software providers that are taking care of the available slots. The available slots are divided into different categories:
- Top slots
- New Slots
- Christmas slots (as it is Christmas time)
- Bonus Buys
- Megaways
Great slot titles are available, hereby some titles to give you an idea of what is available:
Le Bandit
9 Masks of Fire
Sweet Bonanza
Gonzos Quest
The available titles are top-notch. However, I have one point of critique, which is about the filtering options. In my opinion, they are limited. You have the aforementioned categories, but I’d like to see filters such as themes, volatility, jackpot slots, and similar options. Which makes it easier to filter through the loads of video slots.
There are some excellent jackpot games, though. For example, Crownplay offers Mega Moolah slots and other progressive jackpot games where you can win more than a million Canadian dollars. In that sense, Crownplay is a place where dreams can come true.
Live Casino
There are live casino games as well. These types of online casino games bring the experience to life thanks to live dealer games. The live casino section is very impressive due to the enormous variety of live casino games. Of course, you will find the following popular live games:
- Live blackjack
- Live roulette
- Live baccarat
- Live game shows
You will find traditional casino games as well as new-generation games. New variants, such as Lightning Blackjack and Mega Baccarat, keep the casino experience fresh.
If you are a Canadian with a different background, Crownplay might have live games for you. There are live dealer tables with hosts presenting games in various languages, including Italian, Japanese, German, Turkish, Spanish, and many more.
What I like most about the live casino are the live game shows. With about 45 different game shows, there is enough entertainment to spend the whole night at Crownplay. Game shows like Sweet Bonanza Candyland, Dream Catcher, and Crazy Pachinko Live make it my go-to spot in this casino.
Sportsbook
Now that we have looked at the available popular games, I want to take a look at the sportsbook to see if it is worth visiting.
The sportsbook is pretty straightforward and very comparable to other sportsbooks. This is a big pro because you don’t need any adjustment time. On the left side, you will find the most popular leagues to bet on:
- NBA
- NHL
- NFL
- CFL
- UEFA Champions League
This indicates that the most popular sporting events are available to have a bet on. Below you can find an overview of the available sports.
Available sports | ||||
Basketball | eSoccer | Cricket | Boxing | Waterpolo |
Hockey | Table Tennis | MMA | Snooker | Field Hockey |
Soccer | E-sports + | Gold | Rugby | Lacrosse |
Tennis | Handball | Motorsport | Aussie Rules | Alpine Skiing |
American Football | Volleyball | Darts | Badminton | Cycling |
The right sports are available to place bets on, but what about the betting options and odds? Let’s take basketball as an example. For an average NBA game, you’ll find over 100 different betting options. These options include:
- Money Line
- Spread bets
- Player Milestones
- Bet builder
- Player H2h
- Overs/Unders
So the available betting options are more than sufficient.
One feature I really like about Crownplay’s sportsbook is the ability to share booking codes. These unique codes represent your betting slip, making it easy to share your bets with friends or others who want to copy them—or to copy someone else’s bets yourself.
Banking Options
There are great first deposit bonuses and exciting casino games. But what about the available banking options? As I mentioned earlier, there are some excellent banking options available.
Banking Option | Minimum Deposit | Minimum Withdrawal |
Interac | C$30 | C$30 |
Mastercard | C$30 | N/A |
Neosurf | C$30 | N/A |
Paysafecard | C$30 | N/A |
Skrill | C$30 | N/A |
Neteller | C$30 | N/A |
Cash2Code | C$30 | N/A |
Jeton | C$30 | C$30 |
Mifinity | C$30 | C$30 |
BinancePay | C$30 | N/A |
Bitcoin | C$30 | C$90 |
Litecoin | C$30 | C$30 |
DOGE | C$30 | C$30 |
Bank Transfer | N/A | N/A |
There are plenty of banking options available, which is a significant advantage. However, the only slight downside is that the minimum deposit amount is set at C$30, which I find a bit high. Lowering the minimum to C$10 would make Crownplay more accessible.
The withdrawal methods are a bit more limited, although the right options are available. If you don’t mind depositing at least $30, the withdrawal limits should be reasonable for you.
Licensing and Security
Many players overlook one crucial aspect of an online casino: its licensing. While bonuses and game selection often grab attention, ensuring a casino is properly licensed is just as important.
CrownPlay operates under a license from the Curacao Gaming Authority, a common choice among online casinos. Although this license isn’t as highly regarded as those issued by the Kahnawake Gaming Commission, Ontario iGaming, or Malta Gaming Authority, it still requires the casino to adhere to specific regulations and guidelines.
Usability and Mobile Experience
I’ve mentioned it before, but the usability at CrownPlay is more than good. The sportsbook works perfectly and immediately makes you feel at home. The same goes for the slots section, although some filtering options are missing.
In terms of mobile compatibility, it meets today’s standards. Navigation on mobile is easy, and the mobile casino offers the same selection of games as the desktop version. This ensures a consistently enjoyable gaming experience.
CrownPlay App
There is a downloadable app as well. You can download it straight from the iOS App Store for your iPhone or from the Google Play Store for your Android. The app is very similar to the mobile site, so in my opinion, there isn’t much added value in downloading the CrownPlay app.
How to Register at Crownplay
Click on “Register” at the top-right corner of your screen.
You will immediately see a screen where you need to choose your bonus. You can select a bonus, enter a promo code, or decline the option to receive a bonus.
Fill in your e-mail and fill in a unique password.
Fill in your personal information, such as your name, date of birth, address, and preferred currency. After that, click on the “Create” button.
After your account is created and you have confirmed your email, you can make your first deposit.
CrownPlay Customer Support: Are they helpful?
Customer support is an essential part of this review. If you play at an online casino for an extended period, you’re likely to encounter (minor) issues. In such cases, you’ll want to reach out to customer support and have a positive experience with the assistance provided.
There are two ways to contact CrownPlay’s customer support team. You can use the live chat option or email them at support@crownplay.com for specific questions. Additionally, there is an FAQ section where the most common issues are addressed.
I must say that I have only had experience with the live chat. They connected me within 20 seconds. I asked them a few questions, and they responded just as you’d hope. However, I should note that these questions weren’t very difficult, and I didn’t encounter any major problems.
Responsible gambling tools
Responsible gambling is an essential aspect of how customer-friendly a casino is. From the casino’s perspective, it might seem appealing to take as much money from players as possible. However, I value the protection of players and their safety. A safe online casino starts with effective responsible gambling tools.
Unfortunately, CrownPlay does not offer many responsible gambling tools. They provide a self-exclusion option; however, you must email them to request the temporary closure of your account. It can take up to 24 hours for them to process this request and close your account.
In my opinion, this period is far too long, especially during a losing streak when players might want to chase their losses. In such situations, people can lose self-control. Offering an option to quickly close your account is essential.
In terms of responsible gambling, CrownPlay needs to make significant improvements.
Pros and Cons
- Wide variety of slots and live casino games.
- Sportsbook includes popular leagues and unique features.
- Excellent mobile compatibility ensures seamless gaming experience.
- Filtering options for slots are quite limited.
- High minimum deposit of C$30 may deter players.
- Curacao license less respected than other top authorities.
My Verdict
CrownPlay is a solid online casino with a great selection of slots, live casino games, and a full sportsbook. It works well on mobile and has fun extras like a bonus crab and live game shows.
However, the slot filters are limited, the minimum deposit is high at C$30, and the Curacao license isn’t the best. Still, it’s a good choice for Canadian players who want variety and entertainment.